Returns & Refunds

Refunds

For most items, in the unlikely event that your product is defective, you can return it to us for a refund or exchange within 30 days of purchase. We do not offer refunds for return shipping costs.

To be eligible for a return, your product must be unused and in the same condition as when you received it. It must also be in the original packaging.

Returns (if applicable)

Once your return has been received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain number of days.

Delayed or Missing Refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company; it may take some time before your refund is officially posted.

Contact your bank. There is often a processing time before a refund is posted.

If you have done all of this and still haven’t received your refund, please contact us using our contact form.

 

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please send us an email using our contact form.

Shipping

We will provide you with instructions via email on where to send your item for return to our warehouse.

You are responsible for paying your own shipping costs to return your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it takes for your replacement product to reach you may vary.